[1]
Nirmalkumar, G., Kanagavalli, G., Vinayagamoorthi, G. and Arumugam, U. 2026. Knowledge Without Action: A Moderated Mediation Analysis Of Educated Consumer Grievance Redressal Behaviour In Sivaganga District, India. Journal of Communication and Management. 5, 02 (Jun. 2026), 11–21. DOI:https://doi.org/10.58966/JCM2026522.