Impact of e- Governance on Scheduled Tribes in Telangana- A study

Abstract

The present paper deals with e-governance, which means providing public ingress to information via the internet by government departments and their organizations. E-governance is widely accepted as an effective tool of service delivery and is equated with good governance by all developed countries in general, and developing countries like India in particular. The National e-Governance Plan was approved in 2006. The purpose of this study is to assess the efficiency and effective implications of e-service centers in the Mulugu district, state of Telangana. There are many remote and agency areas in the state of Telangana that utilize these centers to fulfill their goals. The people of Adivasi communities are satisfied with the e-Seva and Me-Seva centers in the Mulugu district. The service centers provide various services, i.e., land records, death, birth, and caste certificates, etc. This study focuses on the response and satisfaction levels of the Scheduled Tribes people and their satisfaction with electronic services. In the present study, 80 samples of primary data were collected from respondents in the Mulugu district, state of Telangana. Telangana is the 29th state of our country, with a total population of 3,50,03,674, a population density of 312, and a geographical area of 1,12,677.01 sq. km. The Scheduled Tribes population is 31,77,940. The sample area of Mulugu district has a population of 2,94,671, out of which the Scheduled Tribes population is 86,352 (29.2 percent). The total geographical area is 4,126.6 sq. km, with a population density of 71. The literacy rate of the district is 62.3 percent. Mulugu is the smallest district in the state. A majority of students are utilizing services such as applying for different recruitment examinations and higher studies.