Exploring the role of online platforms in building learning communities: A case study of Krishna Kanta Handiqui State Open University

Abstract

The rapid expansion of online platforms has significantly influenced the dynamics of Open and Distance Learning (ODL), particularly in fostering learning communities that transcend geographical boundaries. This study explores the role of online platforms in building and sustaining learning communities within the context of Krishna Kanta Handiqui State Open University (KKHSOU), a prominent institution in India’s ODL landscape. Through a mixed-methods approach, the research investigates how digital tools and virtual environments facilitate collaboration, engagement, and knowledge-sharing among learners and educators. Data would be collected through surveys, interviews, and analysis of online interactions to assess the effectiveness of these platforms in creating a sense of community and enhancing the learning experience. Preliminary investigation reveals that online platforms play a pivotal role in promoting peer-to-peer interaction, reducing isolation, and supporting self-directed learning. However, challenges such as digital literacy, access to technology, and the need for structured facilitation were also identified. The study is expected to introspect on optimizing the use of online platforms to strengthen learning communities in ODL systems and emphasizing the importance of inclusive design, institutional support, and continuous engagement strategies. This research would contribute to the growing body of knowledge on technology-enhanced learning and provides insights for ODL institutions aiming to leverage digital tools for community building. The study would also identify challenges and areas for improvement, including the need for faculty training on technology integration, infrastructure development, and digital literacy programs for students. The findings of this study is expected to contribute to the existing body of knowledge on technology-enhanced learning, highlighting the potential of technology to transform the learning experience in open and distance learning institutions.